Remote expertise for your software needs.

Pharmacy Technical Support: Streamlining Your Software Operations

Software Issues


Keep your pharmacy’s software systems running smoothly with our Pharmacy Technical Support service. Specializing in PC software issues, we provide remote assistance for everything from PC cleanups to software updates.

Why it is needed?

Efficient software operations are vital in today’s pharmacy environment. Our service ensures that common software issues are resolved promptly without the need for on-site IT staff, helping you maintain seamless operations and focus on patient care


Cost-Effective Support

Access specialized support as needed without the overhead of a full-time IT staff.

Increased Software Efficiency

Ensure your systems are clean, updated, and running at peak performance.

Expertise In Common Software

Our team is skilled in widely-used software applications, providing knowledgeable and efficient support.

Reduced Software-Related Downtime

Quickly address software glitches and issues to keep your pharmacy running smoothly

Tailored Support Plans

Choose a support plan that fits your pharmacy’s size and needs, ensuring you get the support you need when you need it.

Software Issues

Proactive Software Management

From regular cleanups to timely updates, we, RxOnWeb keep your software systems in top shape.

Step-by-Step Guide


What types of software issues do you cover?

 We handle PC cleanups, virus protection, regular software updates, and basic Windows installations.

Can you provide support for custom pharmacy management systems?

 Our focus is on common software applications with standard installation processes. We do not support complex custom software

How do you ensure the security of our systems during remote sessions?

 We use secure, compliant remote access tools to ensure your data and systems are protected at all times

Are your services available for small and medium-sized pharmacies?

Yes, our services are tailored to fit pharmacies of all sizes, with flexible plans to meet different needs.

Is there a minimum commitment period for this service?

 No, our service is designed to be flexible, with no minimum commitment period, allowing you to scale as needed.

Software Issues


  • E-Prescription Management: Handling electronic prescription processing efficiently and securely.
  • Digital Patient Records: Managing and updating digital patient records with accuracy and confidentiality.
  • Insurance Verification: Expertise in insurance processes to streamline verification and billing.
  • Inventory Management: Conducting inventory audits and managing stock levels to optimize supply.
  • Compounding Assistance: Providing support in preparing customized medications.
  • Regulatory Compliance: Ensuring all operations adhere to pharmacy regulations and standards.
  • Administrative Tasks: Handling administrative duties including documentation and reporting.
  • Patient Communication Support: Assisting with routine patient communications, freeing up pharmacists for direct care.

Ready to scale your pharmacy

Ready to enhance your pharmacy’s operations with a Virtual Pharmacy Technician? Sign up now to get started and experience the difference in efficiency and service quality!